Tuesday, May 22, 2012

Tivo Quality is Slipping


Tivo Premiere XL 

1 - While watching live TV I used the Pause button to leave the room and not miss anything. Ten minutes or so later I returned and started Play. Very quickly afterward the Tivo switched channels without warning! It seems that it needed the tuner for a scheduled recording. Normally the viewer gets a warning to switch or cancel. In this case the unit being paused is apparently not factored into the switching logic. Not cool.

2 - While watching a recording, if you use the left arrow it returns you to the program menu. That's great. What is not so great is that there is a glitch flash of video/audio along the way. My older Tivo units never did this.

3 - On my older Tivo units when you used the Back button, you could use the Advance button to move you to the previous tick mark (similar to what it does when using the Forward button where it moves you to the next tick mark). This does NOT work in the Premiere XL. In fact it switches from Back (rewind) to Play mode...arrrggghh.

Mar 21 2013 update:

Well, it appears that Tivo fixed #3 above as that problem is gone and this Tivo now acts as its predecessors did. Bravo for Tivo.

4. However, the Season Pass Manager has this terrible habit of resorting the todo list in real time. Every time the user leaves the SPM, they have to WAIT for this sorting process which, on my Tivo, takes minutes. This is a process which should be done in the background--period.

5. How can they make, what is essentially a Linux computer take so long to boot? Recent problems with a cablecard have necessitated many power cycles. These literally take 10 minutes to complete. There is something terribly wrong with their boot process. It needs to be fixed.

August 31, 2017 update:

TiVo released the new Hydra User Interface which is a complete "fail". It's all about them and nothing about the end-user -- oh, you were fooled by the "user interface" part. Please find "HarryKerryJr" in New Tivo Hydra Interface for a good summary of how bad it is.